Last year in the summer my Audi was leaking coolant, I took it to Erik's shop and they were able to diagnosis and get it fixed. I started leaking coolant again a few months later. I took my Audi back to Erik's to see if it was a different problem, and they informed me that a piece of the kit they originally used to perform the replacement had failed and they would honor the warranty free of charge to get this replaced. I did not have to pay labor or part fees. I rented a car from them for only 40 bucks a day and got a bunch of errands done throughout the day while my car was getting fixed. They called me in the middle of the day informing me that my driving belt was split down the middle, I was already aware of this problem and informed them that I was going to get that fixed at a different shop. They did not feel comfortable to put it back on, and they let me know that if I was willing to just pay for the part which was only about 20 bucks, that they would put the new one on there free of labor charge since they were already in there performing work anyways. I happily agreed and got the coolant leak, and driving belt all taken care of in one day. I strongly recommend this shop, they are good people, trustworthy, and do a great job with your vehicule! Will return the next time i run into an issue for sure.